Submit Help Request

Help Desk

Submit Help Request

💳 Membership & Billing

Everything you need to know about plans, payments, and subscriptions.

What is included in a Silver Fiddle Membership?

Silver Fiddle is our fundamental tier for all levels. At only $45/month (billed monthly), you get everything you need to learn and improve at your own pace: Self-Paced Lessons 1100 Step-by-Step In...
What is included in a Golden Fiddle Membership?

Golden Fiddle is our live webinar tier, perfect for intermediate-advanced players who are ready to level up. At $197/month (billed monthly), Golden Fiddle includes everything in Silver Fiddle, plus...
How do I upgrade or downgrade my plan?

You can change your membership plan at any time from your Account Dashboard. Step-by-step guide Log in to your account. Click your profile icon in the top navigation. Select Plan. Choose t...
How do I update my payment method?

You can update your payment details at any time to avoid payment interruptions. Step-by-step guide Log in to your Account Dashboard. Click the person icon at the top right corner of the naviga...
How do I cancel my membership?

You can cancel your membership directly from your account. Once canceled, you’ll retain access until the end of your billing period. Step-by-step guide Log in to your account. Click your profi...
I'm in Mastery Certification. Why am I still being billed for a Silver/Golden membership?

Mastery Certification is an additional cost, billed separately from your Fiddle School membership. You must maintain either a Silver or Golden Fiddle membership for the duration of each calendar ye...